- The information we collect and how we use it
When you use our services we may need to know your name, postal address, e-mail address, telephone number, credit card number and its expiry date.
We gather this information to allow us to process your registration, and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account or the services in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we would like to contact you for your feedback and comments on our services. If you would like to take part in such a survey, please send an e-mail message to Webmaster.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would like to receive this information, please send an e-mail message to Webmaster.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would like to receive this information please send an e-mail to Webmaster.
- Our use of cookies and other information gathering technologies
Cookies are small text files that can be used by websites to make a user's experience more efficient.
When you take part in one of our polls, we install a cookie on your computer so that you cannot vote more than once for the same question. The cookie contains the question number and not what you voted for or any other personal information.
Cookies are used in certain areas of the website when you are required to enter log in details. The option to install this cookie is turned off by default. You can agree to have the cookie installed by checking the "save" button when asked whether you wish to store your user details. The cookie saves your login details so that you will not need to enter your username and password each time you access our content from the same computer.
- Updating your details
If any of the information that you have provided to The Institution of Structural Engineers changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to Webmaster or by sending a letter to The Institution of Structural Engineers, 11 Upper Belgrave Street, London, SW1X 8BH, England.
- Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Regularly reviewing this page will ensure that you are always aware of what information we collect and how we use it. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. By submitting your information you consent to these transfers.
- How to contact the Institution of Structural Engineers
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to Webmaster.
