Terms and Conditions
By booking your place at this Professional Development Course you are entering into a binding agreement. Your booking is confirmed as soon as payment is received. If you request an invoice to pay by BACS, your booking will not be confirmed until payment has reached our account. If you have paid for the Course(s) by credit/debit card online and would like to receive a VAT invoice, please contact us and we will be happy to issue one.
You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred as a consequence of a possible Course cancellation or postponement. In any event, The Institution of Structural Engineers will not accept liability for any loss, including incidental or consequential damages etc.
For the purposes of these terms and conditions:
- the “Course” refers to the Professional Development workshop or lecture
- “Participant" means a person for whom you have ordered or purchased a place to the Course including yourself (if you are an individual)
- "Venue" means The Institution of Structural Engineers, 47-58 Bastwick Street, London, EC1V 3PS
- “we”, “us” and “our” means IStructE Limited, a company registered with Companies House and incorporated in England and Wales (registered number 2444141). IStructE Limited is the wholly-owned trading subsidiary of The Institution of Structural Engineers. The registered address for IStructE Limited is 47-58 Bastwick Street, London, EC1V 3PS
- “you” and “your” means, if you are acting as a consumer, the person named on the Course booking and if you are acting as a business, the organisation named as the “Company” on the Course booking.
Price and Payment
Ticket prices are exclusive of VAT and fees.
Bookings should be paid by credit card at the time of booking. You can also request to pay by BACS. An invoice will be emailed to you within two working days. Payment must be received by The Institution of Structural Engineers within 14 days of the invoice date or 24 hours before the start of the course, whichever comes earlier.
Your place on the Course is confirmed once payment has been received in cleared funds. You will receive confirmation of your booking to the individual Participant’s email address, (NOT the buyer), as soon as you register via the Course website.
We reserve the right to change (for a reasonable alternative) the start and finishing times, dates, speaker or presenter and the venue of the Course without incurring any liability to you.
The price does not include any travel costs or any costs of accommodation. The price relates solely to attendance at the Course, (which includes tea / coffee and a buffet lunch for day-long Courses only)
Any special requirements must be made via the online booking system. Special requirements must be requested at least five working days prior to the Course. Any requests made after this date cannot be guaranteed and additional charges may apply, including, but not limited to vegan or kosher menus; special access requirements.
You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
We may give notice to you at either the e-mail or postal address you provide to us on booking, or in any of the ways specified. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
All notices given by you to us must be given to IStructE, 47-58 Bastwick Street, London, EC1V 3PL or by email to firstname.lastname@example.org.
Cancellations must be made in writing to the registration contact at the address below. If you cancel on or before one month before the Course date, we will refund your booking fee less an administrative charge of 15%. If you cancel less than one month before the Course no refund will be given.
If we cancel the Course we will refund all booking fees paid. We do not, however, accept liability for travelling, accommodation or any other expenses incurred as a result of any cancellation or postponement of the Course. Our liability for loss or damage incurred as the result of cancellation or postponement of the Course is limited to the amount of your booking fee.
If the Course is postponed for reasons beyond the direct control of the organisers (Force Majeure), this booking will be transferred to the revised date of the Course and all these Terms and Conditions shall apply to any such transferred booking.
If we don't receive minimum number of bookings, we may need to cancel a course. We will offer a full refund or a transfer to a future date.
A substitution of a Participant named on your booking can be requested by giving written notice to us. We reserve the right to accept or deny your request.
During the Course the presenter may use their own copyrighted material. Any unauthorised recording, copying or posting of this material is an infringement of their copyright.
We reserve the right to refuse entry to the Course to any Participant if, in our opinion or the opinion of the presenter, the Participants' behaviour is considered inappropriate. In this case they may be refused entry or asked to leave and excluded from the Course without refund or compensation. Reasonable security searches at the Venue may take place
The Institution of Structural Engineers shall not be liable to you or any Participant (whether such liability arises in contract, tort (including negligence) or otherwise for:
- any loss of profit, loss of or damage to reputation or goodwill or any indirect, special or consequential damages, loss, costs, claims or expenses of any kind; and/or
- any loss or damage arising from a failure or delay in performing our obligations under the Contract to the extent that such failure or delay was caused or contributed to by an act or omission by you or any Participant.
The exclusions and limitations of liability shall not apply to any loss suffered by any person arising out of:
- the fraud and/or fraudulent misrepresentation of the person seeking to rely on the exclusion or limitation; and
- death or personal injury resulting from negligence on the part of the person seeking to rely on the exclusion or limitation.
You are responsible for taking appropriate insurance cover in connection with your attendance at the Course. Where a Participant is travelling from outside of the United Kingdom to attend the Course, appropriate travel insurance should be purchased independently and in advance of any travel or travel bookings.
The views expressed by any presenter at the Course are representative of the presenter’s own opinions and cannot in any way be attributed to us. We are not liable for the content of the Course, although we take reasonable checks to ensure that it is appropriate.
47-58 Bastwick Street