The ability to solve problems both at a technical and business level has been identified as one of the key skills expected of professionals by employers striving for continuous improvement. Finding creative and innovative solutions to problems in a complex and uncertain environment can be challenging and time consuming. The Plan-Do-Check-Adjust (PDCA) approach, coupled with the use of the A3 template, has been adopted as the problem solving approach of choice across a wide range of industries.
The aim of this course is to develop more effective problem solvers, using a systematic problem solving approach and a clear way to communicate the thinking behind the process.
By the end of the course participants should be able to
- Identify the nature of problems
- Distinguish between problem-focused and solution-focused thinking
- Use the PDCA approach to problem solving
- Apply relevant tools to each stage of the PDCA process
- Produce an A3 report to communicate and document the thinking behind the process
This workshop qualifies as 12 CPD/IPD hours and is relevant for Engineering Council (UK-SPEC) registration as contributing to Competence A2 for:
- Incorporated Engineer level viz. use a sound evidence-based approach to problem-solving and contribute to continuous improvement .
- Chartered Engineer level viz. engage in the creative and innovative development of engineering technology and continuous improvement systems.
Refreshments available at 9.30am, course starts promptly at 10.00am.