Negotiating with Customers and Suppliers

Aim

This course gives a thorough grounding in negotiation theory and how to apply it successfully with individuals, teams and organisations.


Learning outcomes

By the end of the course, you should be able to:
 
  • Understand and apply negotiation theory
  • Gain confidence in arriving at better outcomes
  • Understand the negotiation process
  • Communicate more effectively during the process
  • Understand and create value
  • Assess the power balance and understand sources of power
  • Recognise and use tactics, and neutralise tactics used against you
  • Seek and agree creative solutions that benefit all parties


Tutor

John Hattam has delivered training to more than twenty blue chip companies in the engineering, financial and manufacturing sectors, in over thirty countries worldwide.

 
Intended for 

Those whose duties include regular negotiation with customers or suppliers (internally or externally) and who want to negotiate consistently better outcomes for themselves and their organisations.


Entry criteria 

None.

Event Information

Eventbrite - Negotiating with Customers and Suppliers

Event Status
Places Available

Event Date
21/06/2018

Time
10:00 - 17:30

Price
£345 + VAT for Members
£460 + VAT for Non-Members

Location
The Institution of Structural Engineers, International HQ, 47-58 Bastwick Street, London, EC1V 3PS, United Kingdom

Speaker(s)
John Hattam

Event Contact Email
training@istructe.org






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