Negotiation skills

Aim

This course provides a suite of tools, guides and behaviours to help participants become strong, fair and confident negotiators, and able to reach solutions that work for both parties.


Learning outcomes

By the end of the course, you should be able to:
 
  • Define what negotiation really is
  • Negotiate objectives and desired outcomes 
  • Explore the typical behaviours, approaches and styles in negotiating situations
  • Apply new behaviours and principles to improve negotiating skills
  • Manage the competitive and collaborative aspects of negotiation
  • Apply a structured process for collaborative negotiations
  • Apply best practice through each negotiation stage


Tutor

Chris Gale is a qualified motivational performance coach and a successful recruiter and talent management specialist, skilled in competency-based interviewing and the design and delivery of assessment centre activities. He is a moments of truth practitioner focused on the delivery of unexpected and outstanding customer service, customer focus and customer care.


Intended for

Anyone wishing to improve their competence and skill in handling/managing a negotiation with internal or external suppliers, contractors and customers.


Entry criteria

None.

Event Information

Eventbrite - Negotiation Skills

Event Status
Places Available

Event Date
25/10/2018

Time
10:00 - 17:30

Price
£345 + VAT for Members
£460 + VAT for Non-Members

Location
The Institution of Structural Engineers, International HQ, 47-58 Bastwick Street, London, EC1V 3PS, United Kingdom

Speaker(s)
Chris Gale

Event Contact Email
training@istructe.org






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