Practical law: dealing with domestic clients - October 2025
Date & Time

8 October 2025
13:00 - 17:30 BST

Location

47-58 Bastwick St, London, EC1V 3PS
View on Google Maps

Price

Member early booking: £245 + VAT
​Member: £275 + VAT
Standard: £365 + VAT

The Institution of Structural Engineers The Institution of Structural Engineers
Practical law: dealing with domestic clients - October 2025

Practical law: dealing with domestic clients - October 2025

Tag
Author
Date published
Price
Course
Date & Time

8 October 2025
13:00 - 17:30 BST

Location

47-58 Bastwick St, London, EC1V 3PS
View on Google Maps

Price

Member early booking: £245 + VAT
​Member: £275 + VAT
Standard: £365 + VAT

Early booking discount

Available until one month prior

This half-day course is tailored for engineers operating within the domestic and small commercial sectors. It aims to equip participants with a comprehensive understanding of specific contractual and legal challenges they may encounter. Additionally, it highlights common legal pitfalls that can be mitigated through proper awareness and understanding.

Learning outcomes

By the end of the course, attendees should be able to:

  • Negotiate and document clear, enforceable agreements with non-professional clients

  • Understand the context of consumer protection regulations

  • Identify and prevent misunderstandings related to fees, project variations, delays, and respective responsibilities of both parties and contractors

  • Handle complaints appropriately and professionally

  • Enhance your communication skills to facilitate smoother payment processes

Intended for

  • Senior engineer/Team leader/Manager

  • Business leader/Director (including SMEs)

Trainer

Rob Langley

Rob took an MA in Law, then qualified both as a Barrister and as a Solicitor and has 40 years’ experience of engineering and construction law. Before specialising in training and consultancy, he was a law firm partner practicing in this expert field. He has been retained by numerous Professional Indemnity insurers and has represented and defended hundreds of Engineers and other design professionals. A Fellow of the Chartered Institute of Arbitrators, Rob is a busy Construction Adjudicator, and a CMC-registered Civil Mediator.

Contact

Email - [email protected]

You may also be interested in