By the end of the course, you should be able to:
- Agree and record clear, enforceable agreements with non-professional clients with no technical background and limited experience
- Recognise the ‘consumer protection’ background
- Recognise and avoid misunderstandings around fees and variations, delays, and your own and the contractor’s responsibility
- Respond to complaints correctly
- Communicate effectively and get paid more easily
Owners, directors, managers and employees working in small practices or as sole practitioners, particularly for the domestic sector and for non-commercial or non-professional clients.
We can arrange for this course to be delivered at your premises. We may also be able to design and deliver a bespoke version of this course, customised for your needs. Contact us to discuss your training needs.
Tutor
Rob has an MA (Oxon) in jurisprudence and is a barrister, solicitor, Fellow of the Society of Advanced Legal Studies, practising adjudicator, arbitrator and mediator. He is a law firm partner specialising in engineering and construction law, dealing with almost every form of contract. Rob has extensive and successful experience of defending claims against construction professionals.
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