NEW - Dealing with Domestic Clients
Date & Time

26th September 2019
13:00 - 17:00

Location

47-58 Bastwick Street, London
View on Google Maps

Price

Standard: (From) £207 + VAT

Members: (From) £155 + VAT

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NEW - Dealing with Domestic Clients

Course
Date & Time

26th September 2019
13:00 - 17:00

Location

47-58 Bastwick Street, London
View on Google Maps

Price

Standard: (From) £207 + VAT

Members: (From) £155 + VAT

Early Bird Discounts Available

Availability Places Available

This half day course assists engineers working in the domestic sector for householders or small business people.

Learning outcomes

By the end of the course, you should be able to:

  • Agree and record clear, enforceable agreements with non-professional clients with no technical background and limited experience
  • Recognise the ‘consumer protection’ background Recognise and avoid misunderstandings around fees and variations, delays, and your own and the contractor’s responsibility
  • Respond to complaints correctly
  • Communicate effectively and get paid more easily

Tutor

Rob Langley has an MA (Oxon) in jurisprudence and is a barrister, solicitor, Fellow of the Society of Advanced Legal Studies, practising adjudicator, arbitrator and mediator. He is a law firm partner specialising in engineering and construction law, dealing with almost every form of contract. He has extensive and successful experience of defending claims against construction professionals.

Intended for

Owners, directors, managers and employees working in small practices or as sole practitioners, particularly for the domestic sector and for non-commercial or non-professional clients. 

In partnership with RL Mediation

Contact

Email - [email protected]

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