The Structural Engineer > Archive > Volume 56 (1978) > Issues > Issue 12 > Open Discussion on Anything you can do?... Towards a More Efficient Industry by S.B. Tietz
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Open Discussion on Anything you can do?... Towards a More Efficient Industry by S.B. Tietz

Mr. W. J. Mackenzie (Slough Estates Ltd): The company I represent is a major customer of the building industry. Furthermore, being a repeat customer, it is rather more discerning and critical than many of the one-time buyers who come to the profession and to the industry for a building. We have, for some time, felt dissatisfied with the performance of the industry. The company is paying more and waiting longer for buildings, and the resulting product is inferior to what can be bought overseas, as regards both specification and aesthetics. The general standard of buildings on industrial estates around the country is poor and compares unfavourably with standards elsewhere in the world. It is essential for the customer to demand higher performance and to express his dissatisfaction.