Business Practice Note No. 19: Technical risk and its mitigation

Following October’s article on risk and professional indemnity insurance, Mick Buck examines the types of claims that engineers may face and how these can be mitigated.

Colin Toms offers a guide to the efficient management of design office resources in order to deliver projects on time, on budget and to a high standard.

In this latest note, Jane Entwistle offers advice to consultants on how to obtain and use feedback from clients and other stakeholders to grow their business.