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We are upgrading

Sorry, we are unable to process your request - we’re deploying a major upgrade to

From the end of July to 9 August you will not be able to access the full functionality in the ‘My Account’ area of the website, book an event or purchase an item online. 

We are freezing activity for this period so that we can deliver a completely transformed My Account area and cutting-edge new data systems. 

Everything we are doing is designed to improve your website experience, allowing you to:
  • manage your membership, purchases and bookings more easily;
  • ensure you receive the communications you need, when you want them;
  • have continued confidence in the long-term security of your data.

I need to do something, what do I do?

You can still complete any activity by getting in touch with us via an online form, email and/or phone. Please see details below.

If you contact us via online form we will endeavour to get back to you within 48 hours (2 working days).

Tell us what you need and we will support you

Please enter a valid email address
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Other ways to access your member resources and documents


You can still access most of your documents if you are logged in.

Board, committee, and panel documents

Please visit Get Involved, find your committee, group, or panel page and access your documents there.

The Structural Engineer

You can still read all issues when logged in by visiting The Structural Engineer archive.


To locate and access any previously purchased items please browse our resources for them while logged in. You can access previously purchased webinars and videos the same way.

Contact a specific department

For general enquiries you can contact our HQ general line by calling +44 (0)20 7235 4535. You may also call this number if you wish to contact any department or service listed below.

If you have a question about your Continuing Professional Development submission, please contact

If you have a question about a membership application or need to pay membership fees, please contact

If you want to book an event or training, or manage an existing booking, please contact

If you want to purchase a book, please contact

Thank you for your patience during this period.