Practical law: dealing with domestic clients

Course

Date & Time

7 October 2026
13:00 - 17:30 BST

Location

47-58 Bastwick St, London, EC1V 3PS
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Price

Member early booking: £245 + VAT
Member: £275 + VAT
Standard: £365 + VAT

Early booking discount

Available until one month prior

Book a Place

This half-day course is tailored for engineers operating within the domestic and small commercial sectors. It aims to equip participants with a comprehensive understanding of specific contractual and legal challenges they may encounter. Additionally, it highlights common legal pitfalls that can be mitigated through proper awareness and understanding.

Learning outcomes

By the end of the course, attendees should be able to:

Negotiate and document clear, enforceable agreements with non-professional clients
Understand the context of consumer protection regulations
Identify and prevent misunderstandings related to fees, project variations, delays, and respective responsibilities of both parties and contractors
Handle complaints appropriately and professionally
Enhance your communication skills to facilitate smoother payment processes

Intended for

Senior engineer/Team leader/Manager
Business leader/Director (including SMEs)

Rob took an MA in Law, then qualified both as a Barrister and as a Solicitor and has 40 years’ experience of engineering and construction law. Before specialising in training and consultancy, he was a law firm partner practicing in this expert field. He has been retained by numerous Professional Indemnity insurers and has represented and defended hundreds of Engineers and other design professionals. A Fellow of the Chartered Institute of Arbitrators, Rob is a busy Construction Adjudicator, and a CMC-registered Civil Mediator.

Contact

Email - [email protected]