Business Practice Note No. 13: Time management

Michael Greenhalgh discusses the types of client a UK-based structural engineer may encounter, and considers the expectations they may have for the service to be provided.

Colin Toms offers a guide to the efficient management of design office resources in order to deliver projects on time, on budget and to a high standard.

Norman Train concludes his look at quality management systems by offering advice on how firms can set up a QMS.