Business Practice Note No. 31: Evolution of quality management systems

Norman Train concludes his look at quality management systems by offering advice on how firms can set up a QMS.

Norman Train continues his look at quality management systems with an introduction to the principles of ISO 9001:2015.

Following October’s article on risk and professional indemnity insurance, Mick Buck examines the types of claims that engineers may face and how these can be mitigated.