Business Practice Note No. 32: Principles of a quality management system

Norman Train concludes his look at quality management systems by offering advice on how firms can set up a QMS.

Norman Train takes a three-part look at quality management systems, beginning with an overview of how modern processes have developed.

This month we present a CROSS Safety Report discussing the need for regular site inspections to be conducted by the original design engineer. The report was submitted to, and processed by, CROSS-AUS, but the contents will also be of interest to readers within the UK and internationally.