The quantifiable benefits of a strong KM strategy include improved efficiency; reduced costs; supporting technical excellence and quality solutions for your clients by building it into workflows; motivating staff to do their best, provision of staff CPD and supporting innovation by building on existing knowledge and experience.
Presenters at this webinar shared three of the key elements of a successful KM strategy. They include:
Foster a knowledge culture and instilling the right behaviours in your team.
Ensure knowledge transfer is shared across the team no matter where they are located.
Knowledge application – leveraging capability and skills to ensure quality and excellence.
Identify the steps to take to inculcate a learning culture that inspires curiosity in your teams - changing mindsets isn’t easy.
Understand the practical steps a SME can take to ensure knowledge is transferred around the organisation.
- How can you help stakeholders apply good knowledge management practice to deliver the best for clients?
Dominique Poole-Avery has responsibility for Arup's Knowledge Management strategy which defines the practices, tools and behaviours that are applied to achieve knowledge sharing and reuse across the global organisation. She has led a range of strategic knowledge sharing initiatives and programmes including the development of the firm's Knowledge Handbook, an interactive guide to the tools and resources available to support people in their day-to-day work. Dominique has presented at various conferences on Knowledge Management, published papers and contributed to books on knowledge management and organizational learning. Most recently she's worked with CILIP to shape the development of a professional route to chartership for Knowledge Managers and was awarded 'Knowledge Manager of the Year 2021'.
Andy Gardner is responsible for advancing skill development and knowledge sharing across Arup’s community of structural engineers. Andy is a practicing structural engineer, part of the leadership of Arup’s Specialist Structures team, and Fellow of the Institution of Structural Engineers. He has worked for Arup since graduating in 2007, with the exception of a year working at the IStructE London headquarters as part of the Institution’s Technical Services team. He has guest lectured at universities, authored technical publications, participated in government funded research, and he currently sits on the BSI committee for structural concrete and the IStructE’s Structural Futures Committee.
Ingrid Chauvet is a chartered structural engineer with a broad range of experience and expertise covering engineered timber, prefab, steel, concrete, foundations design, private housing, public buildings and schools. Ingrid founded her own practice, RISE Structural Engineers in 2010 and finds building strong client relationships immensely rewarding.
Knowledge management in a structural engineering firm