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The Professional Conduct Hub

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The Institution has over 29,000 members and investigates any complaints made against its members in relation to alleged breaches of its Code of Conduct.

You will find below that the Institution receives a very small number of complaints on an yearly basis and the Professional Conduct Manager provides insight into complaints received and the outcome of PCC investigations.

This hub is intended to provide learning notes to all of our members in the pursuit of their profession.
 

Latest blog entries

Report

A Disciplinary Board was convened on 14 December 2022, in respect of matters referred to it by the Professional Conduct Committee.

The matters arose in respect of the engagement of Mr Andrew Dust CEng MIStructE in a project, as the adjoining property owner’s Party Wall Surveyor in accordance with the Party Wall Etc Act 1996 (“the Act”).
The complaint alleged that Mr. Dust acted unethically and unprofessionally with the intention of generating excessive fees for himself.

Publish Date – 23 April 2024

Report

The PCC reports on three disciplinary cases 

Publish Date – 13 March 2024

Report

The Disciplinary Board found that a Chartered Member failed to provide a brief or breakdown of costs before commencing work; failed to accept numerous instructions from the Owners to terminate work; made unfounded and derogatory assertions about the Complainants that were reckless, and which injured the reputation of the Complainants; failed to uphold the reputation of the profession; and failed to act with integrity and fairness. 

Publish Date – 13 March 2024

Report

The PCC found that a Graduate Member failed to respond to requests from the checking engineer; failed to demonstrate the competency required to undertake work that involved basement works with adjacent properties; failed to provide evidence of Professional Indemnity insurance cover; and failed to provide adequate terms of engagement. 

Publish Date – 13 March 2024

News

The Institution publishes the outcomes of five separate cases arising out of complaints submitted to the Institution.

Publish Date – 13 March 2024

Report

The Institution publishes the outcomes of three separate disciplinary cases arising out of complaints submitted to the Institution. The reports here mentioned detail the findings and sanctions issued against those members, one of which includes the Suspension of a member

Publish Date – 21 March 2023

Report

The PCC found that a member failed issue an Apology to the complainant, as required of the member by a previous PCC Decision.

Publish Date – 17 March 2023

Report

The Board considered matters in respect of the issue of a report on a listed building by a member of the Institution, whereby an electronic signature was inserted which purported to be that of an accredited engineer but in fact was inserted without the knowledge of the signatory. The report reflected very poorly on the accredited engineer and on the accreditation body.  

Publish Date – 17 March 2023

Report

The PCC found that a member failed to discharge their duties with care, courtesy, impartiality and fidelity; failed to document the structure of his organisation; failed to engage in detailed discussion of how the clients’ requirements would be met, failed to supply a letter of engagement or acceptance; failed to take all reasonable steps to ensure that the client understood the scope of the service to be provided including any limitations; failed to supply terms of appointment before any work commenced; failed to ensure that the brief and terms of payment were agreed by the client; and failed to obtain written acceptance prior to commencement of work

Publish Date – 17 March 2023

Report

A complaint was made to the Institution arising out of the appointment of a member to review the work of another structural engineer. Taking all matters into account, the PCC found that the member failed to notify the other structural engineer of their involvement and appointment and failed to seek clarification from the other structural engineer in regards to their design concerns.

Publish Date – 29 September 2021

Report

A complaint was made to the Institution regarding the content of a structural appraisal written by a member in relation to damage to a porch. Taking all matters into account the PCC found that the member included in their report letter an irrelevant, unwarranted and wholly inappropriate description of their client.  The PCC found further that reference to a person’s nationality and/or physical size, or any description of a person’s demeanours, has no justifiable place in a professional report such as that provided by the member.

Publish Date – 8 July 2021

Report

A complaint was made to the Institution arising out of the appointment of a member to provide structural engineering services for the removal of internal walls within an apartment building.

Publish Date – 24 February 2021

Report

A complaint was made to the Institution arising out of the appointment of a member to provide structural engineering services for an extension of the basement of a property. 

Publish Date – 30 September 2020

Report

A complaint was made to the Institution arising out of the appointment of a member to produce a report on a property that their client was intending to buy.

Publish Date – 8 July 2020

News

The Board found that a member had breached Articles 1, 2 and 3 of the Code of Conduct, and in particular, that the member deliberately sought to mislead the Disciplinary Board whilst giving evidence at a hearing on 14 March 2017.  

Publish Date – 20 June 2019

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